RayNeo GT Max —  Up to 307" display, 59° FOV, native 3DoF. Learn More

Table of Contents

    Edge blur and double vision through a prescription insert usually come down to alignment. Two alignment causes sit behind them. Either the optics are off center left or right of your pupils, or they sit too high or too low for your eyes to land inside the display's clearest viewing zone, often called the eye box.

    Both are corrected through the glasses' own fit settings. On RayNeo GT Max, the S, M or L size chosen for your IPD sets the side-to-side spacing, and three nose-pad heights set the vertical position. On RayNeo Air 4 Pro, the 3-position nose pads and the temple angle bring the full screen to the center of your view.

    With the custom lenses already made to your prescription, everything that follows is about position: one clean, single picture from edge to edge.

    Diagnose by where the blur appears

    The location of the blur points to its cause more reliably than anything else. A blur that sits only at the sides behaves differently from one that covers a single eye or splits the picture in two.

    Where it shows up Most likely cause First fix
    Left and right edges soft, center sharp, both eyes Display not centered on your line of sight Wear the glasses level and nudge them slightly up or down. Air 4 Pro: adjust the nose pads and temple angle
    Top or bottom edge soft, or partly cut off Glasses sitting too high or too low Change the nose-pad height, then move the glasses until the image is centered
    Picture corners reaching the outer edge of your view (GT Max) Screen size larger than your preferred viewing area Set the screen size that suits how you like to watch
    One eye blurry, the other sharp Insert seated unevenly, or frame sitting unevenly Remove and reinstall the insert; level the frame on your face
    Whole picture hazy, center included Smudges on the insert or the display lenses Clean all four lens surfaces
    Two overlapping pictures that will not merge The two eyes' images landing at different heights Level the frame and reinstall the insert

    GT Max's S, M or L optical module is chosen at ordering to match your IPD, which aligns your eyes with the optical viewing area. Once the glasses are on your face, every fix in the table is about position.

    Air 4 Pro takes the same position-first approach. Its nose pads and temple angle move the display until the full screen is centered and sharp in your field of view.

    Inner view of RayNeo GT Max showing the lit optical modules and the nose pads

    A seven-step reset, in order

    Each step removes one cause, so the picture often clears partway through.

    1. Reinstall the insert. Take it out and put it back so it is seated correctly and evenly on both sides. An insert seated on one side only tilts one lens, which is the classic source of a single blurry eye.
    2. Clean four surfaces. Wipe the front and back of the insert and the inner faces of both display lenses with the included cleaning cloth.
    3. Wear the glasses level. One temple sitting higher than the other moves one eye's image vertically relative to the other, which the eyes tolerate far less than a sideways offset.
    4. Fix the height at the nose. A picture that sits too high, too low or cut off at the top or bottom calls for a new height. On GT Max, swap to another of the included nose pads or slide the pad up or down until the image is centered. On Air 4 Pro, move the 3-position nose pads to another position.
    5. Adjust the temple angle on Air 4 Pro. Changing the angle repositions the display in your field of view and brings the full screen onto your line of sight.
    6. Match the screen size to your viewing preference on GT Max. GT Max offers 227, 267 and 307 inch virtual screens, so the screen can be set to the size that suits how you like to watch.
    7. Cover one eye at a time. Blur on one side only points to how that side's insert is seated or to a frame sitting unevenly. Blur on both sides points to height and level.

    RayNeo Air 4 Pro box contents laid out, including the prescription lens frame with its nose pad, the USB-C cable and the case

    Why double vision happens, and how to stop it

    Your brain fuses the left and right images into one picture as long as each lands where the other eye expects it. Sideways differences are easier to absorb because the eyes can turn slightly inward or outward. Vertical differences are much harder, because the eyes have very little range to move independently up or down.

    That is why a frame that sits a little crooked, or an insert seated at a slight angle, can split the image even when each eye on its own looks sharp. Three things in an insert setup decide whether the two images line up:

    • IPD spacing. Each eye needs to look through the center of its optic, which is why GT Max is sized S, M or L to your IPD before it ships. Our explainer on IPD and AR glasses clarity covers the optics in more depth.
    • Lens centering. Every prescription lens has an optical center. When that center sits away from the pupil, the lens bends light sideways like a weak prism and shifts the image, and the stronger the prescription, the bigger the shift. This is the reason PD belongs on an insert order.
    • Tilt. An uneven insert or a frame resting higher on one ear produces exactly the vertical offset the eyes handle worst.

    Double vision that also appears without any glasses on, or that comes on suddenly, is a reason for an eye exam rather than a fitting change.

    A quick routine for every session

    Most of the reset is a one-time job. Once the right nose pad and position are found, a short routine at the start of each session keeps the picture aligned:

    • Put the glasses on with both hands, so both temples land at the same height.
    • Settle the nose pad at the position found earlier before starting playback.
    • Glance at the four corners of the picture. Corners that look even mean the display is centered on your line of sight.
    • Wipe the insert along with the display lenses whenever the glasses come out of the case.

    Long sessions with inserts are where good alignment pays off most. Our guide to eye comfort during extended AR use covers breaks, brightness and display modes once the picture is sharp.

    FAQ

    Does the PD need to be on the prescription when ordering an insert?

    PD is the measurement an optical lab uses to place each lens's optical center directly in front of your pupil. With it on the order, both insert lenses sit centered on your eyes and the two images line up without a sideways shift.

    What changes when the two eyes have very different prescriptions?

    A large difference between the eyes makes lens centering matter more, because the stronger lens moves the image further when its optical center sits away from the pupil. An accurate PD on the order and a level frame keep both images centered and aligned.

    After switching nose pads, does everything need adjusting again?

    A new pad changes the height of the optics, so the picture needs centering again. Wear the glasses level, slide the pad up or down until the image is centered, then cover each eye in turn to make sure both sides look equally sharp. The insert can stay where it is unless one eye alone looks soft.

    Once the insert is seated, the frame is level and the nose pad is at the right height, RayNeo GT Max shows its 267 inch picture across a 59° field of view with edge-to-edge sharpness, and RayNeo Air 4 Pro brings its 201 inch HDR10 screen centered and sharp.

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