From $279.00
Security Updates & Support Period
Keeping Your Smart Glasses Secure, Reliable, and Up to Date
At RayNeo, we believe that product security, service reliability, and system stability are fundamental to delivering a trusted smart glasses experience. We are committed to protecting our users’ devices, information, and everyday experiences through continuous security improvements and timely software updates.
To honor this commitment, RayNeo provides ongoing security updates for our smart glasses products to help safeguard device security, improve system reliability, and ensure a secure user experience throughout the supported product lifecycle.
Our Security Update Commitment
At Least 5 Years of Security Updates
RayNeo commits to providing at least five years of security updates for all RayNeo glasses products from the date of product launch.
During the supported period, RayNeo will continue to release necessary security patches and system improvements to help protect devices against potential security risks.
Supported Products & Update Timeline
| Product Name | Security Update Support Period | Service Termination Date |
|---|---|---|
| RayNeo iO AI Glasses | At least 5 years from product launch | August 21, 2032 |
The service termination date represents the planned end date of security update support for the product. RayNeo may provide additional updates or extend support when appropriate.
What Security Updates Include
1. Security Vulnerability Fixes
RayNeo continuously monitors security risks and provides patches to address identified vulnerabilities, helping protect device security and user information.
2. System Stability Improvements
Updates may include system optimizations designed to improve performance, reliability, and overall user experience.
3. Enhanced Device Protection
RayNeo regularly improves security mechanisms to strengthen device protection and maintain a safer smart glasses experience.
4. Compatibility & Reliability Improvements
Updates may include improvements to supported services, connected devices, and overall system compatibility.
How Updates Are Delivered
Security updates may be provided through:
- Over-the-air (OTA) system updates
- Official RayNeo update channels
- Other update methods communicated by RayNeo
Users are encouraged to install available updates promptly to maintain the latest security protections.
Our Ongoing Commitment
Security is an ongoing responsibility. RayNeo will continue investing in security technologies, system reliability, and product improvements to deliver a safer and more trusted smart glasses experience.
RayNeo — Innovation with Trust. Built for the Future.