Yes, we ship all over the world. Free Standard Shipping is valid on international orders as well.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Samsung mobile phones have two working modes: DEX and non-DEX mode. Only non-DEX mode can support TCL AR APP. Please turn off the DEX mode in the phone settings before using our APP.

If you want to experience the Multi-Screen Mode on a Windows device, please follow these steps:

1. Download the TCL AR App from the designated source or website.

2.Change your system properties by following this path: System Properties > Advanced > Settings > Visual Effects > Custom.

3.In the Custom visual effects settings, locate the option "Show window contents while dragging" and make sure it is selected or ticked.

By enabling the "Show window contents while dragging" option, you will allow the TCL AR App to display its content smoothly during the Multi-Screen Mode experience on your Windows device.
It's worth noting that the specific path and names of system properties may vary slightly depending on the version of Windows you are using. If you encounter any difficulties locating the exact settings, you can refer to the Windows user manual or contact the TCL AR App support team for further guidance tailored to your Windows device.

Samsung mobile phones operate in two modes: DEX and non-DEX. The TCL AR app is only supported in non-DEX mode. Therefore, please disable the DEX mode in your phone settings before using our app.