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FAQs for Our Product

How can I get some prescription lenses？

Samples of prescription lenses are included in the package that can be taken for a local optician to customize. Or you can contact our official partner Lensology (https://lensology.co.uk/ar-glasses-lenses/ ) to provide information on the appropriate degree for your prescription glasses.

Will the RayNeo Air 2 work with Pixel 8 Pro?

Our RayNeo Air 2 doesn't work directly with Pixel 8 Pro because it doesn't support USB Type-C with DisplayPort (DP) output.
We recommend purchasing our adapter for Android phones lacking DP output and iPhones equipped with Lightning ports.
https://www.amazon.com/TCL-Portable-Adapter-Connecting-Glasses/dp/B0C4BHVRRL

Can I watch 3D movies on your Air 2 glasses?

Yes, you can.
The following conditions must be met to watch the 3D video.
1. Video source: the video must be 3D video;
2. Connection method: it needs to be a direct connection. Those using an adapter cable can only watch 2D.
3. Switching mode: Short press the buttons on the left and right temples (regardless of the front and rear sides) at the same time to switch between 2D and 3D modes (the 2D-3D switching function is only available in projection mode).

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Compatibilities

Compatibility Mobile Phone

iPhone

iPhone 15

iPhone 15 Pro

iPhone 15 Pro Max

OnePlus

OnePlus 7T

OnePlus 7T Pro

OnePlus 7 Pro

OnePlus 8

OnePlus 8T

OnePlus 8 Pro

OnePlus 9

OnePlus 9R

Honor

HonorMagic3

HonorMagic4

HonorMagic 4 Pro

HonorMagic 5 Pro

HonorMagic Vs

VIVO

vivoX80pro

vivoX90pro

vivoX Note

OPPO

OPPO Find X2

OPPO Find X2pro

OPPO Find X3

OPPO Find X3 Pro

OPPO Find X5

OPPO Find X6 Pro

OPPO R17 Pro

SONY

Sony Xperia 1

Sony Xperia 1 III

Sony Xperia 1 IV

Sony Xperia 5

XIAOMI

XIAOMI13u

XIAOMI14

XIAOMI14pro

Smartisan

Nut Pro 3

Samsung

Note 8

Galaxy Note 9

Note 10+

Galaxy Note 20 Ultra

Galaxy S9

Galaxy S9+

Galaxy S10

Galaxy S10+

Galaxy S20

Galaxy S20 FE

Galaxy S20+

Galaxy S21

Galaxy S21+

Galaxy S21 Ultra

Galaxy S22

Galaxy S23+

Galaxy S23 Ultra

Galaxy Z Fold 3

Galaxy A90 5G

Galaxy Note 10

Galaxy Note 20

Galaxy S20 Ultra

Galaxy S20+

LG

LG V50 ThinQ

LG V60 ThinQ

LG G8 ThinQ

HUAWEI

Mate 10

Mate 20

Mate 20X

Mate 20 Pro

Mate 30

Mate 30 Pro

Mate 40

Mate 40 E

Mate 40 Pro

Mate 40 E Pro

Mate 50

Mate 50 E

Mate 50 Pro

P20

P20 Pro

P30

P30 Pro(8+256)

P30 Pro(8+128)

P40

P40 Pro

P50

P50 E

P50 Pro

P50 Pocket

P60

P60 Pro

Mate Xs

Note:
1.Samsung mobile phones have two working modes:DEX and non-DEX mode.Only non-DEXmode can support TCLAR APP.Please turn off the DEX mode in the phone setings before using our APP.
2.Google Pixel series phones do not support